Whogohost

There will be an emergency maintenance on the WGH13 server by 10 PM WAT. During this period, sites will experience downtime.

We will like to apologize for the inconvenience this may cause as it is all in a bid to ensure optimum performance for you. Once the server is back up, we will update this thread.

Thank you for your understanding.

Customer Service Team

There will be an emergency maintenance on the WGH17 server between 10:00PM [4th of December] - 12:00AM [5th of December] . During this period, sites might experience downtime.

We will like to apologize for the inconvenience this may cause as it is all in a bid to ensure optimum performance for you. Once the server is back up, we will update this thread.

Thank you for your understanding.

UPDATE @ 22/11/2019 11:30PM

The maintenance is ongoing. We would be providing more updates as soon as this has been completed.

Thank you for your patience and understanding

Dear Esteemed Customers,


This is to notify you that there will be a scheduled maintenance on all our Cloud servers.


The maintenance activity includes Migration to a New Physical Machine.

Start date and time: 22/11/2019 10:00:00 PM (UTC)

End date and time: 23/11/2019 7:00:00 AM (UTC)

Impact: During this process, there will be no downtime.

You will be duly informed before commencement and upon completion of the exercise.

Thank you for your cooperation and continued understanding.


Kind regards.

Customer Service Team

UPDATE @ 23/11/2019 03:10AM

Thank you for being patient with us so far. The maintenance has been concluded and everything is fine now.

Do not hesitate to contact us if you require further assistance.

UPDATE @ 22/11/2019 09:30PM

The maintenance has now begun. We would be providing more updates as soon as this has been completed.

Thank you for your patience and understanding

Dear Esteemed Customers,


This is to notify you that there will be a scheduled maintenance on all our Local servers.


The maintenance activity includes Cloud Infrastructure Patch Update and Firewall Firmware Upgrade.

Start date and time: 22/11/2019 10:00:00 PM

End date and time: 23/11/2019 6:00:00 AM

Impact: During this process, there will be Loss of Access to VMs for 30 minutes.

You will be duly informed before commencement and upon completion of the exercise.

Thank you for your cooperation and continued understanding.


Kind regards.

Customer Service Team

This is to inform you that there would be emergency maintenance on WGH15 server, and during this time, there would be downtime. This is all in a bid to ensure optimum performance for your sites.

This is to inform you that there would be scheduled maintenance on LION server, and during this time, there would be downtime of 30minutes, and sites will not load. This is all in a bid to ensure optimum performance for your sites.

There will be an emergency maintenance on the WGH17 server. The maintenance should be concluded in time and there should be no downtime of more than 30 minutes.

We will like to apologize for the inconvenience this may cause as it is all in a bid to ensure optimum performance for you. Once the server is back up, we will update this thread.

Thank you for your understanding.

This is to inform you that there would be emergency maintenance on WGH15 server, and during this time, there would be downtime. This is all in a bid to ensure optimum performance for your sites.

Thank you for being patient with us.

The issue has been resolved and our Live chat system is now available.

Dear Esteemed Customers,

We are currently experiencing downtime on our Livechat support system. During this time, you will be unable to reach us via Live chat alone, you can still reach us via phone call and tickets. We understand that this might cause a slight delay in response time but we are working relentlessly to ensure that this is resolved.

Kindly bear with us. We appreciate your patience.

We are currently experiencing some technical difficulties with the server which is causing sites not to load and other services. We are working on getting this resolved as soon as possible. We apologize for any inconveniences this might cause.

We will notify you as soon as we have updates on this.

Thank you for your understanding.

There is currently an emergency maintenance on the WGH13 server . During this period, sites will experience downtime.

We will like to apologize for the inconvenience this may cause as it is all in a bid to ensure optimum performance for you. Once the server is back up, we will update this thread.

Thank you for your understanding.

Customer Service Team