Whogohost

UPDATE @ 03/12/2018 04:50PM

Thank you for being patient with us. The issue has been resolved and websites are loading now. We will continue to monitor the server.

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Dear Esteemed Customers,

UPDATE (30/11/18 5:16)

Thank you for being patient with us. The issue has been resolved and websites are loading now. We will continue to monitor the server.

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Dear Esteemed Customers,

UPDATE @ 03/12/2018 04:50 PM

We appreciate you for your patience. We are pleased to inform you that the migration process has been completed, and we apologize for the inconveniences you might have experienced during this process.

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UPDATE (30/11/2018 7:35 PM)

The Migration is now complete! We are doing final checks to ensure that all websites load. We appreciate you for being patient with us during this time.

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UPDATE (30/11/2018 5:39 PM)

The Migration Process is still ongoing. Although, some websites have started loading. We will provide more updates as we work.

Thank you for being patient with us.

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UPDATE (30/11/2018 3:36 PM)

The reboot worked fine but it appears the resolution seems to have only lasted for a little while hence the downtime you experienced again. The server is currently experiencing a hardware issue which will take a longer time to resolve based on the estimated time.

So as not to take longer than expected. We have begun an emergency migration to a different server to get websites loading. I will like to apologise for the inconveniences caused.

Thank you for your patience during this time.

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UPDATE (30/11/2018 02:20 PM)

Thank you for your patience.

The quick reboot on the server has been done and services are back up and sites are loading normally. We are currently monitoring the server for stability, we would give you further updates.

Warm Regards.

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UPDATE (30/11/2018 01:58 PM)

Thank you for your patience.

In a bid to resolve the issue totally, we would be issuing a quick reboot on the server. This should not affect sites extensively and there will be a minimal downtime. Once, this has been completed, you will be notified.

Thank you for your understanding.

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UPDATE (30/11/2018 01:15PM)

Thank you for your patience.

The issue has been resolved and we have confirmed all websites are loading fine now. We are currently monitoring the server to confirm the issue has been resolved.

Feel free to contact us if you are still experiencing any issues.

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Dear Esteemed Customers,

We had been able to stabilize the server for a while, however, the issue seems to persist and sites are not currently loading. We are currently working to try to get it resolved totally. Please bear with us.

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UPDATE (29/11/2018 05:45PM)

Thank you for your patience.

We have been able to resolve the issue reported and sites currently load fine. However, we are currently monitoring the server for stability.

Feel free to contact us if you are still experiencing any issues.

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Dear Esteemed Customers,

UPDATE (23/11/2018 05:00PM)

Thank you for your patience so far.

The issue has been resolved and we have confirmed all websites are loading fine now. We are currently monitoring the server to confirm the issue has been resolved.

Feel free to contact us if you are still experiencing any issues.

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UPDATE (20/11/2018 06:00 PM)

Thank you for your patience with us so far. Once again, we sincerely apologize for the inconveniences you are experiencing. We encountered an issue with some hardware on the server which prompted us to perform an emergency hardware swap, hence the downtime. We do appreciate your understanding, we have confirmed your websites are back up at the moment and we are currently monitoring to confirm the issue has finally been resolved. We will update this thread with further updates.

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UPDATE (20/11/2018 05:30 PM)

While we had been able to stabilize the server for a while, however, the issue seems to persist and sites are not currently loading. We are currently working to try to get it resolved totally. Please bear with us.

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UPDATE (20/11/2018 04:00 PM)

Thank you for your patience so far.

We have been able to work on a fix for the issues you have experienced with your sites. The sites currently load fine, however, we are currently monitoring the server for stability and we would be notifying you of further updates. We appreciate your understanding with us so far.

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UPDATE (20/11/2018 02:24 PM)

Our technical team is still working on fixing these issues. Please, bear with us.

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UPDATE (20/11/2018 08:59 AM)

We are aware of the issue you are currently experiencing. We sincerely apologize for any inconveniences this must have caused you. We are working relentlessly to get the issue resolved. Kindly bear with us as we will get back to you with an update shortly.

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Dear Esteemed Customers,

UPDATE (10/11/2018 09:00 AM)

Thank you for your patience so far.

The issue has been resolved and we have confirmed all websites are loading fine now. We are currently monitoring the server to confirm the issue has been resolved.

Feel free to contact us if you are still experiencing any issues.

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Dear Esteemed Customers,