Whogohost

Regards

Customer Service Team

Regards

Customer Service Team

UPDATE @ 06:08PM 28/08/2018

Thank you for being patient with us so far. We are pleased to inform you that the issue has been resolved.

This thread will now be closed.

UPDATE @ 05:08PM 28/08/2018

We appreciate your patience so far.

We are still working on resolving the issue as soon as possible.

Regards.

UPDATE @ 04:08PM 28/08/2018

Thank you for being patient with us. We are still working on getting the issue resolved.

We appreciate your understanding.

UPDATE @ 02:50PM 28/08/2018

Thank you for being patient with us.

We are working tirelessly on resolving the issue.

Your patience is appreciated in the interim.

Dear Customers,

We have received some complaints about webmail login issues on Eagle server where users get a blank page after a successful login. We are currently investigating this issue and also work tirelessly to get it resolved. This thread will be updated with further updates. We appreciate your patience and sincerely apologize for any inconveniences caused.

Regards

Customer Service Team

UPDATE @ 10/08/2018 06:40AM

Thank you for your patience so far. We have confirm that all websites are loading fine now without an issue. This status will now be closed.

Dear Customers,

There will be an emergency maintenance on the Robin server between 12:00am - 1:00am. During this period, sites will experience some downtime. We will like to apologize for the inconvenience this may cause. Once the server is backup, we will update this trend.

Thank you for your understanding.

Kind regards,

Customer Service Team

UPDATE @ 04:00 PM 21/08/2018

Thank you for being patient with us so far. We are pleased to inform you that the issue has now been resolved.

This thread will now be closed.

UPDATE @ 06:00 AM 15/08/2018

We appreciate you for being patient with us. We are still working on resolving the issue.

Apologies for any inconveniences this may have caused.

Thank you for your understanding.

UPDATE @ 05:55 PM 13/08/2018

We appreciate you for being patient with us. We are still working on resolving the issue.

Thank you for your understanding.

UPDATE @ 01:00PM 13/08/2018&l

Update @ 29/07/2018 03:39PM

Update @ 29/07/2018 03:39PM

Thank you for your patience. The issue has now been resolved. This thread will now be closed.

Dear Customers,

We are aware of issues managing your dotNG domain. This is due to communication issues with the dotNG registry. This will affect the following

• Ability to register or renew dotNG domains
• Ability to modify contact details or change nameservers of dotNG domains

This will however not affect current dotNG domains that have propagated.

We are currently in touch with the dotNG registry and will update this thread once we have more information. We appreciate your patience in the interim.

Regards

Customer Service Team