Whogohost

UPDATE @ 10/08/2018 06:40AM

Thank you for your patience so far. We have confirm that all websites are loading fine now without an issue. This status will now be closed.

Dear Customers,

There will be an emergency maintenance on the Robin server between 12:00am - 1:00am. During this period, sites will experience some downtime. We will like to apologize for the inconvenience this may cause. Once the server is backup, we will update this trend.

Thank you for your understanding.

Kind regards,

Customer Service Team

Update @ 29/07/2018 03:39PM

Thank you for your patience. We are pleased to inform you that the issue has now been resolved. We sincerely apologize for any inconveniences you experienced regarding this issue. This thread will now be closed.

Dear Customers,

We are aware of issues placing orders for your dotNG domain. This is due to communication issues with the dotNG registry. This will affect the following

• Ability to place new orders for dotNG domains

This will however not affect current dotNG domains that have propagated. We are currently in touch with the dotNG registry and will update this thread once we have more information. We appreciate your patience in the interim.

Regards

Customer Service Team

Update @ 29/07/2018 03:39PM

Thank you for your patience. The issue has now been resolved. This thread will now be closed.

Dear Customers,

We are aware of issues managing your dotNG domain. This is due to communication issues with the dotNG registry. This will affect the following

• Ability to register or renew dotNG domains
• Ability to modify contact details or change nameservers of dotNG domains

This will however not affect current dotNG domains that have propagated.

We are currently in touch with the dotNG registry and will update this thread once we have more information. We appreciate your patience in the interim.

Regards

Customer Service Team

UPDATE @ 03/07/2018 06:00PM

Thank you for your patience.

Kindly be informed that we have confirmed that all sites on the server load fine without issues. However, we are still monitoring the server to avoid further issues.

Feel free to contact us if you are still experiencing any issue with your site so as to check further.

UPDATE @ 02/07/2018 03:00PM

Thanks for your patience so far.

Kindly be informed that we have confirmed that all sites on the server load fine without issues. However, we are still monitoring the server to avoid further issues.

Feel free to contact us if you are still experiencing any issue with your site so as to check further.

UPDATE @ 29/06/2018 00:30AM

Thanks for your patience.

The maintenance has been completed and we have confirmed all websites load fine without issues.We are currently monitoring the server to avoid further issues.

Regards

Customer Service Team

Update @ 28/06/2018 03:00 AM

The maintenance has now been completed and all systems are operating as expected. We appreciate your patience while this was being worked on. Feel free to contact us if you are having any issues with your dotNG domain name.

Update @ 27/06/2018 06:00 PM

The maintenance is currently ongoing. We apologise for any inconvenience you may experience while the maintenance process is on-going.

Dear Esteemed Customers,

Please be informed that there will be a maintenance at the DotNG registry scheduled for Wednesday 27th June 2018 between the hours of 6PM - 10PM WAT. During this period, This MAY affect new DotNG registrations, renewals and updates will not be possible during this window.

We appreciate your patience during this scheduled maintenance. If you have any inquiries about this, please feel free to contact us via support@whogohost.com

Regards

Customer Service Team

Regards

Customer Service Team

Regards

Customer Service Team

Update @24/06/2018 12:01AM
The maintenance has now been completed and our site is now accessible. We appreciate your patience while this was being worked on.

Update @ 23/06/2018 11:20PM

The maintenance is still ongoing. We appreciate your patience while we work on this. We will update this thread once this has been completed.

Update @ 23/06/2018 09:00PM

Maintenance has now started. We will update this thread as we work swiftly to complete this update. We appreciate your patience in the interim

Dear Esteemed Customers,

We will be performing a scheduled maintenance of our website www.whogohost.com between 9:00 PM on Saturday 23rd June 2018 and 6:00 AM Sunday 24th June 2018 WAT. During this period, our website will become inaccessible for about two hours.

During this downtime, the following may be affected

• Ability to access our client area
• Ability to open tickets
• Ability to place new orders
• Ability to renew active services

This update will however not affect active services hosted with us. We will work as quickly as we can to ensure that the maintenance is completed in the shortest time possible. We will keep updating this thread once we have more information about this maintenance.

Thank you for your continued patience and understanding during this period.

Warm Regards,

The Whogohost Team