Whogohost Network Status

Server: Server SA - Hawk

Status: Resolved

Priority: Critical

Type: Server

Start Date: 21 Oct, 2018

End Date: 21 Oct, 2018

Description

UPDATE @ 21/10/2018 09:00 AM

Thank you for being patient with us so far. We have confirmed the issue has been resolved and all website loads fine now. Feel free to contact us via any of our support channels if you experience further issues.

This thread will now be closed.

Dear Esteemed Customers,

We are currently experiencing a slight technical issue causing an outage on accounts hosted on the server. We are working on getting this resolved as soon as possible. We apologize for any inconveniences this might cause.

We also thank you for your understanding and patience.

Regards

Customer Service Team

Server: Server 26 - Egret

Status: Resolved

Priority: High

Type: Server

Start Date: 12 Oct, 2018

End Date: 15 Oct, 2018

Description

UPDATE (15/10/2018 08:50 PM)
We have checked and confirmed that all errors have been resolved and the transfer process has been completed successfully. Please do feel free to contact our support channels if you experience any issues.

We do appreciate your patience and understanding.

UPDATE (15/10/2018 10:00PM)

Thank you for your patience and understanding so far. We are pleased to inform you that the issue with the errors has been resolved. We are currently monitoring the server to confirm that all underlying issues have been fixed. We will update this thread as soon as we are completely sure all pending issue has been fixed.

Once again, your patience is well appreciated.

UPDATE (15/10/2018 09:15AM)

We noticed that some migrated accounts have been throwing errors. We are currently working on resolving this issue and we do apologize for any inconveniences this may cause.

Your patience is highly appreciated.

UPDATE (13/10/2018 11:57PM)

Thanks for your patience and understanding so far. The migration process has been completed. However, we are still working on the final procedures. We will update you as soon as the procedures are completed.

Your patience is highly appreciated.

UPDATE (13/10/2018 05:00PM)

Thank you for being patient with us. The migration is still ongoing and we would continue to provide an update while this continues.

UPDATE (13/10/2018 01:00PM)

The migration is still ongoing. We appreciate you for your patience and implore you not to make any updates on your website while this completes.

UPDATE (13/10/2018 09:00AM)

The migration is still ongoing. We appreciate you for your patience and implore you not to make any updates on your website while this completes.

UPDATE (13/10/2018 05:00AM)

Thank you for being patient with us. The migration is still ongoing and we would continue to provide an update while this continues.

UPDATE (13/10/2018 01:00AM)

The migration is still ongoing. We appreciate you for your patience and implore you not to make any updates on your website while this completes.

UPDATE (12/10/2018 11:00PM)

The migration process has begun. We implore you NOT to perform any update till the migration process is complete

Dear Customers,

There will be a scheduled migration between servers. We will be migrating some accounts to a new server for optimal performance and to improve the quality of service.

Start date and time: 12/10/2018 11:00:00 PM
End date and time: 15/10/2018 11:00:00 PM

You will be duly informed before the commencement and upon completion. Thank you for your cooperation and continued understanding.

Kind regards,

Customer Service Team.

Server: z Reseller Central 15 - Bluebird

Status: Resolved

Priority: Medium

Type: Server

Start Date: 15 Sep, 2018

End Date: 18 Sep, 2018

Description

UPDATE @ 18/09/2018 10:47 PM

Thank you for being patient with us so far. We are pleased to inform you that the issue has now been resolved and websites are loading fine now.

This thread will now be closed.

UPDATE @ 18/09/2018 12:00 PM

We appreciate your patience thus far. We have monitored the server since the successful reboot and also checked to confirm that everything is fine so far. We are currently checking further to be sure there are no other underlying issues with the server. This thread will be closed as soon as we ascertain all issues have been resolved.

UPDATE @ 17/09/2018 04:33 PM

Thank you for your patience. The server reboot has been successfully completed. All site seems to load better now, however, we are still monitoring the server. We will update this trend once we have confirmed that the issue has been resolved.

Thank you for your understanding.

UPDATE @ 17/09/2018 02:47 PM

We will be performing a reboot shortly on this server, during this period all websites will not be accessible.

We apologize for any inconvenience you may have experienced so far and appreciate your patience while we work on it.

Thank you for understanding.

UPDATE @ 17/09/2018 12:05 PM

We appreciate you for being patient with us. We are still working to make sure this is resolved soonest.

Thank you for your understanding.

UPDATE @ 17/09/2018 10:05 AM

Sincere apologies for the inconveniences.

We are still working tirelessly to resolve the issue We once again apologize for any inconvenience this might have caused.

Your patience is much appreciated.

UPDATE @ 17/09/2018 07:27 AM

We appreciate your patience. We are still working relentlessly to resolve the issue.

Thank you for your understanding.

UPDATE @ 16/09/2018 09:22 PM

We are aware that sites are loading but are still very slow, we apologize for the inconveniences experienced. We are working tirelessly to get this resolved as soon as possible. We will notify you once there is an update.

Thank you for your understanding.

UPDATE @ 16/09/2018 01:05 PM

We appreciate you for being patient with us. We are still working on resolving the issue.

Thank you for your understanding.

UPDATE @ 16/09/2018 11:05 AM

Sincere apologies for the delay and inconveniences. We are still working to make sure this is resolved soonest

We appreciate your patience.

UPDATE @ 16/09/2018 09:30AM

We are still working to resolve this issue soonest. We apologize for any inconveniences this has caused.

Thank you for your understanding.

UPDATE @ 16/09/2018 08:05 AM

We appreciate your patience. We are still working relentlessly to resolve the issue.

Thank you for your understanding.

UPDATE @ 16/09/2018 07:05 AM

We appreciate you for being patient with us. We are still working on resolving the issue.

Apologies for any inconveniences this may have caused.

Thank you for your understanding.

UPDATE @ 15/09/2018 09:17 PM

We are still working tirelessly to resolve this soonest. We once again apologize for any inconvenience this might have caused. We appreciate you for being patient with us.

Dear Esteemed Customers,

We are currently experiencing a technical issue on the above-mentioned server thereby causing websites to load slowly.

We are working on getting this resolved as soon as possible. We apologize for any inconveniences this might cause.

We also thank you for your understanding and patience.

Regards

Customer Service Team

Whogohost

Network Status

Current Issues

Scheduled Migration on Coco Server

Scheduled Migration on Heron Server

Resolved Issues - Page 0 out of 0

Technical Issues on Hawk Server

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Scheduled Migration on Egret Server

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Technical Issues on Bluebird Server

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Technical Issues on Kingbird Server

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Webmail Login Issues

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