Whogohost Network Status

Server: Server WGH1

Status: Resolved

Priority: Low

Type: Server

Start Date: 13 Jan, 2019

End Date: 13 Jan, 2019

Description

UPDATE @ 13/01/2019 07:00 AM

Thank you for your patience.

The emergency maintenance and downtime was minimal as expected. We can confirm that all services are up and running again on the server.

Regards.

Dear Customers,

There will be an emergency maintenance on the WGH1 server between 4:00AM - 7:00AM. During this period, sites will experience some intermitent downtime. We will like to apologize for the inconvenience this may cause as it is all in a bid to ensure optimum performance for you. Once the server is back up, we will update this thread.

Thank you for your understanding.

Warm regards,

Customer Service Team

Server: Server SH05 - Swift

Status: Resolved

Priority: Critical

Type: Server

Start Date: 02 Jan, 2019

End Date: 17 Jan, 2019

Description

UPDATE @ 08/01/2019 09:45 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 10:45 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 08:46 PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 07/01/2019 06:00 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 04:06 PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 07/01/2019 02:00 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 12:00AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 10:00 AM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is being worked on and we thank you for your understanding.

UPDATE @ 07/01/2019 08:00 AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 07/01/2019 06:00AM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is being worked on and we thank you for your understanding.

UPDATE @ 07/01/2019 04:00AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 07/01/2019 02:00AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 07/01/2019 12:00 AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 06/01/2019 10:00PM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is being worked on and we thank you for your understanding.

UPDATE @ 06/01/2019 08:00 PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 06/01/2019 05:00 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 06/01/2019 03:00PM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is being worked on and we thank you for your understanding.

UPDATE @ 06/01/2019 1:00PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 06/01/2019 11:00AM

Thank you for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 06/01/2019 09:00AM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is being worked on and we thank you for your understanding.

UPDATE @ 06/01/2019 07:00AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 06/01/2019 04:30AM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 06/01/2019 01:40AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 05/01/2019 11:40PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 05/01/2019 09:40PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 05/01/2019 07:40PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 05/01/2019 05:40 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 05/01/2019 3:40 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 05/01/2019 1:40PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 05/01/2019 11:40AM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is worked on and we thank you for your understanding.

UPDATE @ 05/01/2019 9:30AM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 05/01/2019 7:30AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 05/01/2019 12:44AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 04/01/2019 10:35PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 04/01/2019 08:30PM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is worked on and we thank you for your understanding.

UPDATE @ 04/01/2019 06:30PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 04/01/2019 04:30PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced, your patience is much appreciated in the interim.

UPDATE @ 04/01/2019 02:30PM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is worked on and we thank you for your understanding.

UPDATE @ 04/01/2019 12:30PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 04/01/2019 10:02AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced, your patience is well appreciated in the interim.

UPDATE @ 04/01/2019 08:15AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 04/01/2019 2:50AM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 03/01/2019 09:05PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 03/01/2019 07:05PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 03/01/2019 4:56 PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 03/01/2019 2:52PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 03/01/2019 12:33PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 03/01/2019 08:40AM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 03/01/2019 06:35AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 03/01/2019 04:35AM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 03/01/2019 02:35 AM

We apologize that this is taking longer than expected. However, we are still working to ensure that sites are back to normal.

We appreciate you for being patient with us while this is worked on and we thank you for your understanding.

UPDATE @ 03/01/2019 12:35 AM

Thank you for being patient with us so far. We are sorry this is taking longer than expected, but, we are relentlessly looking into the issue and would notify you via this thread once there is an update.

UPDATE @ 02/01/2019 11:35 PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 02/01/2019 10:35PM

Thanks for your patience so far. We are still working on resolving the issue. We apologize for the inconveniences experienced.

UPDATE @ 02/01/2019 09:35PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 02/01/2019 08:35PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

UPDATE @ 02/01/2019 07:35PM

We are sorry this is taking longer than expected, and we understand how you feel about this. Be rest assured that we are still working on the issue and we will keep you updated on this thread.

Thank you for your understanding.

UPDATE @ 02/01/2019 05:30 PM

Thanks for your patience so far. We are still working on resolving the issue. Please do bear with us, your patience is well appreciated in the interim.

Dear Esteemed Customers,

We are currently experiencing some technical difficulties causing sites to load with this error "Site Can't Be Reached" intermittently. We are working on getting this resolved as soon as possible. We apologize for any inconveniences this might cause.

We also thank you for your understanding and patience.

Kind Regards

Customer Service Team

Server: Server SH03 - Songbird

Status: Resolved

Priority: Medium

Type: Server

Start Date: 09 Dec, 2018

End Date: 21 Dec, 2018

Description

UPDATE (21/12/2018 10:00 AM)

Dear Customers,

We have completed the final checks with the completed migration. We apologize for the inconveniences you might have experienced during this process and we appreciate your patience.

UPDATE (16/12/2018 8:00 PM)

The migration process is now complete. We are conducting final checks now.

UPDATE (16/12/2018 6:00 PM)

We appreciate your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (16/12/2018 04:00 PM)

We appreciate your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (16/12/2018 01:30 PM)

We appreciate your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (16/12/2018 09:55 AM)

We appreciate your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (16/12/2018 07:57 AM)

The Migration of accounts to a stable server is still ongoing. Please do bear with us.

UPDATE (16/12/2018 12:30 AM)

Thank you very much for your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 10:00 PM)

We appreciate your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 07:26 PM)

Thank you so much for your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 05:26 PM)

Thank you so much for your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 03:26 PM)

Thank you for your patience. The Migration of accounts to a stable server is still ongoing. Please do bear with us, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 01:00 PM)

Thank you so much for your patience so far. The migration process is still ongoing, we will update the thread with further updates regarding the migration.

UPDATE (15/12/2018 11:00 AM)

The Migration of accounts to a stable server is still ongoing. Please do bear with us.

UPDATE (15/12/2018 09:00 AM)

Thank you so much for your patience so far. We do understand the issues you have been experiencing on the server has caused a lot of inconveniences for you and your business and for this, we sincerely apologize and appreciate your understanding so far.

Due to the intermittent downtimes on the server, we are currently performing an emergency migration on the server to a stable server to ensure optimal performance for your websites. We indulge you not to make changes or update your website during this period of time to avoid loss of data and information. This thread will be updated with further information about the migration.

Once again, thank you for your patience and understanding.

UPDATE (14/12/2018 10:24 AM)

We are still working on fixing the errors affecting some websites. We will provide more updates as we work.

UPDATE (14/12/2018 07:30 AM)

We are aware that some sites on the server are throwing some errors. We are working to resolve this as soon as possible. Apologies for any inconveniences this may have caused. Please do bear with us.

UPDATE (14/12/2018 04:30 AM)

We noticed that some sites are throwing errors. We are working on them.

UPDATE (13/12/2018 11:15 PM)

Thanks for your patience so far. The maintenance process has been completed now and websites are loading fine. While we will continue to monitor the server.

UPDATE (13/12/2018 10:15 PM)

We apologise that this is taking longer than expected. We are now performing a server reboot.

UPDATE (13/12/2018 09:00 PM)

We will be performing an emergency maintenance which will require a server reboot. We apologise for not pre-informing you ahead of time.

UPDATE (13/12/2018 08:30 PM)

Our sincere apologies that this is taking longer than expected. Please be informed that we are working tirelessly to resolve the issue as soon as possible. Please bear with us. You will be notified of further updates.

Thanks for your understanding and patience.

UPDATE (13/12/2018 06:00 PM)

Sincere apologies for the issue you have been experiencing thus far. To ensure the issue is finally resolved, We are currently carrying out an emergency maintenance on the server which have caused websites not to load. We sincerely apologise about the inconveniences experienced. You will be notified as soon as this has been completed.

UPDATE (13/12/2018 04:15 PM)

Thank you for your patience.

We are still looking into the issue being experienced by some sites on the server for a resolution. We sincerely apologise about the inconveniences experienced. You will be notified as we have further updates.

UPDATE (13/12/2018 02:15 PM)

We understand that there has been an intermittent downtime on some websites and we sincerely apologise for this. We are working on a resolution. Do bear with us.

UPDATE (10/12/2018 02:45 AM)

Thank you for your patience so far, The server is back online and we are currently monitoring to confirm all is fine. We will update this thread with further updates.

UPDATE (10/12/2018 01:45 AM)

Thank you for your patience so far, we are going to perform a reboot on the server shortly after some further maintenance. Total downtime expected is about 20 - 30 minutes. Kindly exercise more patience with us and we do apologize once again for any inconveniences this might have caused you. We will update the thread with further updates.

UPDATE (09/12/2018 08:59 PM)

We have worked on this and everything seems fine now as sites are loading, however, we are still monitoring. We apologize for any inconveniences experienced.

Dear Esteemed Customers,

We are currently experiencing some technical difficulties causing sites to load with this error "Site Can't Be Reached" intermittently. We are working on getting this resolved as soon as possible. We apologize for any inconveniences this might cause.

We also thank you for your understanding and patience.

Kind Regards

Customer Service Team

Whogohost

Network Status

Current Issues

Emergency Migration on Canary Server

Emergency Migration on Hawk Server

Technical Issues on Spoonbill server

Emergency Migration on Stork Server

Resolved Issues - Page 0 out of 0

Emergency Maintenance on WGH1 Server

Server Affected

Priority

Type

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Technical Issues on Hawk Server

Server Affected

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Issues with Webmail Service on Blackswan serv

Server Affected

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Technical Issues on Swift Server

Server Affected

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Type

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Emergency Maintenance on Spoonbill Server

Server Affected

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Scheduled Maintenance on Phone and Chat

Service Affected

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Technical Issues on Hawk Server

Server Affected

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Technical Issues on Songbird Server

Server Affected

Priority

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End Date

Scheduled Migration to Swift

Service Affected

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Start Date

End Date

Technical Issues on Stork Server

Server Affected

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Type

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End Date

Scheduled System Maintenance

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Technical Issues on Hawk Server

Server Affected

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Type

Start Date