Whogohost

UPDATE @ 03/07/2018 06:00PM

Thank you for your patience.

Kindly be informed that we have confirmed that all sites on the server load fine without issues. However, we are still monitoring the server to avoid further issues.

Feel free to contact us if you are still experiencing any issue with your site so as to check further.

UPDATE @ 02/07/2018 03:00PM

Thanks for your patience so far.

Kindly be informed that we have confirmed that all sites on the server load fine without issues. However, we are still monitoring the server to avoid further issues.

Feel free to contact us if you are still experiencing any issue with your site so as to check further.

UPDATE @ 29/06/2018 00:30AM

Thanks for your patience.

The maintenance has been completed and we have confirmed all websites load fine without issues.We are currently monitoring the server to avoid further issues.

Regards

Customer Service Team

Update @ 28/06/2018 03:00 AM

The maintenance has now been completed and all systems are operating as expected. We appreciate your patience while this was being worked on. Feel free to contact us if you are having any issues with your dotNG domain name.

Update @ 27/06/2018 06:00 PM

The maintenance is currently ongoing. We apologise for any inconvenience you may experience while the maintenance process is on-going.

Dear Esteemed Customers,

Please be informed that there will be a maintenance at the DotNG registry scheduled for Wednesday 27th June 2018 between the hours of 6PM - 10PM WAT. During this period, This MAY affect new DotNG registrations, renewals and updates will not be possible during this window.

We appreciate your patience during this scheduled maintenance. If you have any inquiries about this, please feel free to contact us via support@whogohost.com

Regards

Customer Service Team

Regards

Customer Service Team

Regards

Customer Service Team

Update @24/06/2018 12:01AM
The maintenance has now been completed and our site is now accessible. We appreciate your patience while this was being worked on.

Update @ 23/06/2018 11:20PM

The maintenance is still ongoing. We appreciate your patience while we work on this. We will update this thread once this has been completed.

Update @ 23/06/2018 09:00PM

Maintenance has now started. We will update this thread as we work swiftly to complete this update. We appreciate your patience in the interim

Dear Esteemed Customers,

We will be performing a scheduled maintenance of our website www.whogohost.com between 9:00 PM on Saturday 23rd June 2018 and 6:00 AM Sunday 24th June 2018 WAT. During this period, our website will become inaccessible for about two hours.

During this downtime, the following may be affected

• Ability to access our client area
• Ability to open tickets
• Ability to place new orders
• Ability to renew active services

This update will however not affect active services hosted with us. We will work as quickly as we can to ensure that the maintenance is completed in the shortest time possible. We will keep updating this thread once we have more information about this maintenance.

Thank you for your continued patience and understanding during this period.

Warm Regards,

The Whogohost Team

Update @ 08/06/2018 01:35PM

Thank you for your patience. The issue has now been resolved. This thread will now be closed.

Update @ 09/06/2018 08:13PM

Dear Esteemed Customers,

We are aware of the current issues with dotNG domains. This is due to communication issues with the dotNG registry and it currently affects the following

• Ability to register or renew dotNG domains
• Ability to modify contact details or change nameservers of dotNG domains

We are in touch with the dotNG registry and you will be notified once we have updates. We appreciate your patience in the interim.

Regards.

Update @ 08/06/2018 01:35PM

The issue has been resolved. We appreciate your patience and understanding.

Dear Esteemed Customers,

We are aware of issues concerning dotNG domains. This is due to communication issues with the dotNG registry. This currently affects the following

• Ability to register or renew dotNG domains
• Ability to search for available dotNG domains on our website
• Ability to modify contact details or change nameservers of dotNG domains

We are currently in touch with the dotNG registry and will update this thread once we have more information. We appreciate your patience in the interim.

Regards

Customer Support Team

Update @ 05/06/2018 13:10PM

Thank you for your patience. So far, we can confirm everything works perfectly. This thread will now be closed.

Dear Esteemed Customers,

We are aware that sites on Falcon server were not loading. The issue has been worked on and currently, the sites are loading fine. However, we are monitoring the sites for stability. We appreciate your patience and apologize for any inconvenience that may have been caused.

Regards

Customer Support Team

Update @ 30/05/2018 13:34PM

Thank you for your patience. This isue has now been resolved and we can confirm everything works perfectly. This thread will now be closed.

Dear Esteemed Customers,

We are currently experiencing issues with our website, www.whogohost.com. These issues are preventing the website from loading. We are currently working on this and we will update this thread once we have more information.

We apologise for any inconvenience and appreciate your patience.

Customer Support